CMI Music & Audio PTY LTD is located in Melbourne, Australia – however we have employees working remotely across the country. If you have any queries relating to our business or our products feel free to send us a message below and we will direct it to the person best equipped to answer satisfactorily.
Technical Support
If you have purchased a product that is presenting issues or is not working as expected, your first point of contact should be the store where you purchased the product. If they cannot help you directly, the retailer will organise repair or replacement with us.
In most cases, No. CMI is a wholesaler, we distribute our products to retailers around Australia. Please visit the home page or brand pages to find an authorised retailer near you. Bulk orders or commercial application products may be an exception, please contact us to discuss.
We do however have an online-only store front for the sale of B-stock, superceded product lines and ex-demo stock here
If you’d like to find the closest dealer to your location try our Find a Dealer search engine. There you can select your desired brand and you will be directed via Google Maps where to go.
For extended warranty registrations you will need to submit your application through the Warranty Registration page form.
If you have purchased a product that is presenting issues or is not working as expected, your first point of contact should be the store where you purchased the product, if they cannot help you the retailer will be in touch with us for further support or replacing of the product.
Introducing the New Source Audio ZIO Analog Front End + Boost pedal which comes with four distinct preamp circuits. ZIO is Source Audio’s first all-analog effects pedal and was designed in collaboration with Christopher Venter, the owner and sole engineer at SHOE Pedals.
ESP Guitars has announced the release of 43 new guitar models to begin 2022 on a high note. The company debuted these “New for 2022” guitars via a video presentation called “ESP Presents 2022 – Phase 1”
We are currently recruiting for a Full-Time Store Person to join our busy team on-site at our Brooklyn warehouse with previous experience in a similar role is highly regarded.
Trevor Jalla, a Perth-based musician and sound technician, has had a successful 20-year career as a soulful and funky guitarist and vocalist. When it came to buying a new PA system, Trevor selected Adamson. Discover why…
Arturia has extended its promotion on selected Lab range controllers. This exclusive promo means that customers who purchase and register a MiniLab MkII, KeyLab Essential, or KeyLab MkII will get 3 additional Arturia software titles (worth over $400) for free on top of existing software bundles.
Universal Audio’s Q4 Apollo Rackmount Promotion gives customers up to seven hit-making UAD plug-ins FREE with the purchase of a qualifying Apollo Rackmount Audio Interfaces.
