CMI Music & Audio PTY LTD is located in Melbourne, Australia – however we have employees working remotely across the country. If you have any queries relating to our business or our products feel free to send us a message below and we will direct it to the person best equipped to answer satisfactorily.
Technical Support
If you have purchased a product that is presenting issues or is not working as expected, your first point of contact should be the store where you purchased the product. If they cannot help you directly, the retailer will organise repair or replacement with us.
In most cases, No. CMI is a wholesaler, we distribute our products to retailers around Australia. Please visit the home page or brand pages to find an authorised retailer near you. Bulk orders or commercial application products may be an exception, please contact us to discuss.
We do however have an online-only store front for the sale of B-stock, superceded product lines and ex-demo stock here
If you’d like to find the closest dealer to your location try our Find a Dealer search engine. There you can select your desired brand and you will be directed via Google Maps where to go.
For extended warranty registrations you will need to submit your application through the Warranty Registration page form.
If you have purchased a product that is presenting issues or is not working as expected, your first point of contact should be the store where you purchased the product, if they cannot help you the retailer will be in touch with us for further support or replacing of the product.
We are very proud to be associated with the world-leading brands that have been awarded the prestigious TEC Awards at NAMM 2021, with AKG, JBL,
The ‘Air Beats’ concerts ran on November 20 and 21, capped off each night by Sheppard, with local company Stage & Audio Event Solutions provided audio, video, and staging.
To coincide with NAMM 2021 ‘Believe in Music’ week, UNIVERSAL AUDIO has released 3 new Apollo Audio Interface Heritage Editions, bolstering their impressive lineup.
To coincide with NAMM 2021 ‘Believe in Music’ week, KORG have announced 3 major new products, bolstering their synthesizer catalogue. The ARP 2600M is a
Spector have just announced two new additions to the range for 2021. NS Dimension The dimension range finds Spector delving into the extended range territory
In a surprise move, Arturia has announced the V3 firmware for the MicroFreak synthesizer, available now as a free update. This firmware was created in
