*Valid only for purchases from Australian authorised retailer
CMI currently offers purchasers a free extended Australian warranty on:
*Please note – our free extended warranty time limits are inclusive of any manufacturers warranties. Warranty coverage begins from the time of purchase, and is not added on top of manufacturer warranties.
For a warranty to be honoured, customers are expected to register their products within 30 days of purchase.
Our extended warranties cover unexpected failure and defect of parts/components that have occurred during fair usage. Please note that only products distributed by CMI and purchased through an Australian authorised retailer (not a grey importer) are eligible for extended warranty.
If you registered your product for extended warranty within 30 days of purchase, and now believe that your product has ceased functioning correctly within what you consider ‘fair usage’, please follow these steps:
In most cases, No. CMI is a wholesaler, we distribute our products to retailers around Australia. Please visit the home page or brand pages to find an authorised retailer near you. Bulk orders or commercial application products may be an exception, please contact us to discuss.
We do however have an online-only store front for the sale of B-stock, superceded product lines and ex-demo stock here
If you’d like to find the closest dealer to your location try our Find a Dealer search engine. There you can select your desired brand and you will be directed via Google Maps where to go.
For extended warranty registrations you will need to submit your application through the Warranty Registration page form.
If you have purchased a product that is presenting issues or is not working as expected, your first point of contact should be the store where you purchased the product, if they cannot help you the retailer will be in touch with us for further support or replacing of the product.
We are delighted to announce the release of Blackstar’s new range of valve pedals, the DEPT. 10 comprising of three models Dual Drive, Dual Distortion, and Boost.
Introducing Volt by Universal Audio, a new range of USB audio interfaces offering UA’s acclaimed audio quality and signal processing expertise at an entry level price, far lower than anything they have released previously.
On a recent John Butler tour, the Adamson CS series and Universal Audio UAD Apollo Twin audio interface were used across WA shows.
Ableton have announced the soon to be released version 11.1 of their popular DAW software ‘Live’ will feature native support for Apple’s M1 processor.
From the team that brought you the game-changing Apollo interface, the Universal Audio Volt series deliver superior studio sound quality, with more character and tone than any USB interface in its class.
We’re thrilled to introduce our new Universal Audio Value Added Deals promotion, which includes a Bonus Free Lava LC-MG15 Instrument cable to the value of $69.00 RRP on all UA-FX effect pedals
