CMI currently offers purchasers a free extended Australian warranty on:
*Please note – our free extended warranty time limits are inclusive of any manufacturers warranties. Warranty coverage begins from the time of purchase, and is not added on top of manufacturer warranties.
For a warranty to be honoured, customers are expected to register their products within 30 days of purchase.
Our extended warranties cover unexpected failure and defect of parts/components that have occurred during fair usage. Please note that only products distributed by CMI and purchased through an official retailer (not a grey importer) are eligible for extended warranty.
If you registered your product for extended warranty within 30 days of purchase, and now believe that your product has ceased functioning correctly within what you consider ‘fair usage’, please follow these steps:
In most cases, No. CMI is a wholesaler, we distribute our products to retailers around Australia. Please visit the home page or brand pages to find an authorised retailer near you. Bulk orders or commercial application products may be an exception, please contact us to discuss.
We do however have an online-only store front for the sale of B-stock, superceded product lines and ex-demo stock here
If you’d like to find the closest dealer to your location try our Find a Dealer search engine. There you can select your desired brand and you will be directed via Google Maps where to go.
For extended warranty registrations you will need to submit your application through the Warranty Registration page form.
If you have purchased a product that is presenting issues or is not working as expected, your first point of contact should be the store where you purchased the product, if they cannot help you the retailer will be in touch with us for further support or replacing of the product.
We are excited to announce that from today and until the June 30th, 2021, customers who purchase and register a select Universal Audio Apollo Twin or Apollo Solo desktop interface, including all-new Heritage Editions, will receive a platinum plug-in suite with titles from Auto-Tune, Helios, Teletronix, and UA — absolutely FREE!
The inaugural CircuitWest JBL Professional & Adamson Techwest 2-day annual conference kicked off this month at the Bunbury Regional Entertainment Centre. The event covered many
The first shipment of 2021 ESP LTD guitars has now arrived is in stores around Australia! The MI team did a live stream via the
JBL Professional has announced a new firmware update with feature enhancements that is now available for registered Intonato customers
CMI Music & Audio is excited to announce the imminent arrival of the KORG NC-Q1 Smart Noise Cancelling DJ Headphones.
CMI”s Audio Solutions Team were at the recent Stage Queensland Technical Managers Conference held at the Events Centre Caloundra in late February 2021.
